Returns & Exchanges
At Wike Inc, we want to ensure you have the right gear for your peak performance, which is why we offer a 30-day window for returns on all unused sports equipment and apparel. If your purchase doesn't meet your athletic needs, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, resalable condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5 business days of receipt.